“Some businesses deserve to fail.”
That’s what I found myself thinking this morning while bagging my own groceries at a local supermarket as employees discussed who’s turn it was to go on break.
Without a doubt, online shopping has affected “brick and mortar” retail locations. But when customers can pay cheaper prices online with free shipping and the same detached customer service, is it any surprise? It certainly won’t be to anyone who has stood in line for that one open cash register or had to interrupt gossiping employees for help.
A little bit goes a long way. But more and more it seems too much for some retailers.